Job Details

Description

Stella's Ice Cream

Part-Time Scooper

Boise, Idaho - State St

Stella's Ice Cream is hiring!

We are looking to fill daytime shifts from 11 am - 3:15 pm and 3 pm - 7:15 pm during the week M-F.

We are looking for smart, hard-working, reliable, friendly people. Stella's is an independent, local ice cream company serving high quality hand made and homemade ice cream and baked goods.

On an average day, our scoopers will be grooving to the beat of the music while scooping up delicious gobs of salted caramel and cookie dough to kids, friends & families!

Stella's is an independent, local ice cream company serving hand made and homemade ice cream and baked goods. Our ice cream has won and continues to win multiple national awards! We serve only the best super premium ice cream! And we love mixing up flavors with our seasonal offerings!

Responsibilities

Stella's scoopers are responsible for delivering on our promise to create a welcoming community-gathering place. This role is responsible for providing great service, consistent scoops, and good vibes during every shift. They ring up customers, keep the shop clean, choose fun upbeat music, and, most importantly, provide impeccable customer service.

Scooper Responsibilities:
•Welcome every customer that comes through the door with positive vibes, high energy, a smile!
•Offer customers samples, information about us, menu suggestions, and add-ons (as many as they want!)
•Scoop scoops, make sundaes, mix shakes with love and bake deliver fresh baked goods
•Keep cool under pressure even when the line is out the door and around the corner
•Stay BUSY for your entire shift even during down time
•Contribute positively to the team, culture, atmosphere, customer experience
•Maintain a positive attitude at ALL TIMES
•Follow health, safety, and sanitation guidelines with care
•Keep counter, seating, kitchen, and bathroom areas inviting and clean
•Wash ice cream tubs and utensils throughout your shift (must love doing dishes by hand)
•Run cash register and iPad POS; follow Stella's cash handling procedures
•Continually stock ice cream and baked goods and new inventory as it's purchased
•Bring music to work to contribute to the shop's fun environment
•Contribute to Stella's goals for increasing sales and creating loyalty through social media and outside events
•Share what's awesome about Stella's: our people, our process, and our products
•Work as part of a team and also individually
•Thank every customer!
•Odds ends as needed

Qualifications

Scooper Qualifications:
•You must be at least 16 years of age
•You must LOVE kids!
•Have great communication skills and a professional, friendly attitude
•Talk to customers create positive experiences for them every time
•Like having and creating fun!
•Have retail or client/customer service experience
•Must be available 15+ hours per week including weekends, evenings and holidays. Reliability is a non-negotiable. Read again - RELIABILITY is a NON-NEGOTIABLE.
•Able to work late nights. We're open till 10 or 11 every night!
•Good music taste required
•Good grades and/or volunteer work or community involvement experience a huge plus
•Ability to lift 50lbs on a regular basis
•Be a proactive problem solver and diligent doer
•Self starters who contribute and add value while on shift are a must
•Positive attitude is required
•Stella's Ice Cream is a drug and tobacco free company-we do not hire anyone who smokes or uses tobacco in any form

Stella's is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status.