Job Details

In this Customer CARE Specialist 1 role, you will be the voice of Nordstrom and/or Nordstrom Rack, fielding real-time calls in a virtual, call center environment from customers across the country during peak/scaled events. The ideal Customer CARE Specialist 1 is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding service to all our customers. This role is a fully remote, work from home position. Candidate location restrictions apply. Nordstrom is able to offer remote employment of this position in: Idaho. Shifts:Full-time. Shift times will vary upon business need. Schedule flexibility, including nights, weekends, and holidays, is required. Paid! Training: Start dates as soon as 3/17/25! Training: Monday - Friday for 4 weeks 7:00 AM 4:00 PM PST (Attendance at training is required)Work from Home Subsidy! $50/month A day in the lifeAct as a Brand Ambassador for the Nordstrom company, providing world-class service to all Customers. Succes...Customer Care, Specialist, Remote, Internet, Customer Service, Retail