Job Details

Salary: $71,500.00 Annually
Location : Boise, ID
Job Type: Full-Time with Benefits
Job Number: 02587
Department: Juvenile Services
Division: Probation
Opening Date: 05/07/2025
Closing Date: 5/29/2025 11:59 PM Mountain

General Summary
$71,500/yr + DOE
Ada County is a great place to work! We have more than 2000 employees dedicated to enhancing our community's quality of life. Our Juvenile Services team is growing, and this is an excellent opportunity to be a part of taking this team to the next level.

We offer a competitive benefits package which includes excellent medical, dental and vision insurance; generous vacation and sick leave accrual beginning as soon as you start; 11 paid holidays a year; participation in one of the Nation's best state retirement systems which includes 13.98% employer contribution; various savings plans including a deferred compensation 457(b) plan with up to 3% county match; 401K plan; paid parental leave; life insurance; wellness programs; ongoing training opportunities and career pathing. This generous Ada County Total Rewards package increases the base salary by approximately 40 percent.

OUR VISION
Inspiring hope for the futureOUR VALUES

• Caring - We care about the work we do, the individuals we serve and the people we work with.
• Authentic - We value our individual strengths and unique passions, and we play to the strengths of others.
• Positive - We look for the good and we bring energy and enthusiasm to our work.
• Present - We choose to be here, and we listen actively and with respect.

Learn more about Ada County Juvenile Services by visiting their website.
POSITION GENERAL SUMMARY:
Probation Services Supervisors lead, mentor, and support a team of Juvenile Probation Officers who provide case management services for youth with court-ordered terms or in our diversion program. This position provides advice and direction with cases; implements and ensures compliance with department policies, laws, and best practices in juvenile justice; and works closely with the management team to provide leadership and accountability. The position is located in the Ada County Juvenile Services, Probation Division.

DISTINGUISHING FEATURES OF THE CLASS:
Probation Services Supervisors perform moderately complex and varied work under general direction. The role requires creative problem-solving, strategic thinking, and the ability to anticipate needs and outcomes to foster the growth and success of individual staff members, youth and families, and the overall department.
Essential Functions

• Supervises personnel, assigns work, reviews and evaluates performance, counsels employees regarding programs, policies, and procedures, resolves employee complaints, takes disciplinary action, interviews and hires employees, tracks time and coordinates schedules;

• Participates in the development of work plans and assignment of cases, provides caseload management support, and monitors progress toward achieving team goals and objectives with high standards of probation practice;
• Conducts, leads, and participates in regular meetings and trainings with individual probation officers, multi-disciplinary teams including youth, families and community partners, the department leadership team, etc;
• Provides direction to probation staff on difficult or complex cases, applying understanding of topics such as risk assessment, evidence-based practices, crisis intervention, behavior change, adolescent development, trauma-informed care, and juvenile justice laws and statutes such the Juvenile Corrections Act (JCA) and the Idaho Administrative Procedures Act (IDAPA);
• Evaluates work and conducts audits as required to ensure compliance and the highest standard of work;
• Oversees the administrative processing of case files, including the review of case closing summaries, social history reports, risk assessments, and related documentation to ensure accuracy, completeness, and compliance with standards;
• Develops and maintains effective working relationships with all Ada County Juvenile Services staff and other individuals working in the juvenile justice system;
• Participates in special projects, policy development, program planning, and quality improvement initiatives;
• Evaluates potential outcomes of decisions and proactively addresses unintended consequences;
• Maintains a limited caseload of active probationers and performs Probation Officer responsibilities on an as needed basis, including: Writes court reports, progress reports, field notes, etc.; Appears in court; counsels juveniles, develops individual programs, conducts group and family sessions;
• Ensures the Probation Procedure Manual is current and updated.

ADDITIONAL FUNCTIONS:

• Helps develop preliminary budget and form annual goals and objectives for the Division;
• Maintains on-going awareness of research in the field of juvenile justice;
• Maintains a focus on safety and risk mitigation for staff, youth, families, and the public;
• Coordinates the transportation of juveniles as necessary;
• Coordinates detention plans with law enforcement agencies and other counties;
• Coordinates all Interstate Compact referrals; and
• Performs other duties, including special projects, as assigned.

Job Requirements

• Bachelor's degree from an accredited university in Social Work, Criminal Justice, Psychology, or a related human service field, or an equivalent combination of education and experience, required;
• At least three (3) years of experience in the juvenile justice field required; Probation work experience with juveniles is highly preferred;
• Previous supervisory experience preferred;

• Must become certified by the Peace Officers Standards and Training (POST) as a Probation Officer within one year of hire and maintain certification;

• Knowledge of and experience with clinical programs/processes in a juvenile court setting;
• Knowledge of modern probation services, practices and philosophy, the Balanced Approach, accountability programs and other best practice skill building programs;
• Knowledge of individual and group behavior;
• Knowledge of the literature in the juvenile justice field;
• Knowledge of the laws pertaining to the Juvenile Court;
• Knowledge of community resources available to assist the juvenile, family and others;
• Knowledge of supervisory and management principles and practices;
• Skill with planning and organization, including the ability to manage multiple priorities, meet deadlines, and oversee case processing workflows efficiently;
• Skill in communication, including delivering/receiving constructive feedback to/from staff and leadership, and communicating clearly in stressful situations which require quick responses;
• Ability to adjust to changing priorities, caseload demands, and organizational needs while maintaining consistent service delivery;
• Ability to supervise and motivate staff through guidance, feedback, and modeling best practices in probation work;
• Ability to conduct a comprehensive investigation through the use of interviews and other techniques;
• Ability to analyze complex situations, identify underlying issues, and use sound professional judgment to formulate solutions, make sound and timely decisions, reach appropriate conclusions, and support organizational effectiveness;
• Ability to record data in a narrative fashion and document all conclusions and recommendations;
• Ability to maintain cooperative working relationships with staff, managers and clients, including the ability to address and resolve interpersonal conflicts constructively;
• Ability to maintain confidentiality;

OTHER REQUIREMENTS:

• Adherence to the Code of Ethics for Probation Officers;
• Subject to a background check;
• Must possess and maintain a valid driver's license;
• This position has been designated safety sensitive and therefore the incumbent is subject to random drug testing.

POST CERTIFICATION REQUIREMENTS:
The position requires that the incumbent meet POST Standards for Juvenile Probation Officers. Upon an offer of employment as a Probation Officer, a medical examination is required, as well as vision and hearing examinations. The applicant shall meet the POST physical standards to qualify for employment as a Probation Officer at Ada County Juvenile Services. All physical examinations shall be completed within two (2) weeks of an offer of employment.
Other POST certification requirements include:

• Must be a citizen of the United States;
• Must be at least 21 years of age;
• Must not have been made ineligible for certification based on past conduct as defined by IDAPA 11, Rules of the Idaho POST Council, which includes certain criminal, drug, or controlled-substance violations, other-than-honorable military discharge status, or past decertification or denial of certification.

Work Environment & Physical Demands

• Work is performed both in an office and field environment;
• Requires sufficient personal mobility and physical reflexes to permit the employee to function in a general office environment and to physically respond to emergency situations in the field and office;
• Requires sitting at a desk for long periods of time;
• The incumbent will be required to work flexible schedules, which may include work on some weekends, evenings, nights, and/or holidays;
• Must be able to perform defensive maneuvers, maintain balance, and react quickly to unpredictable movements;
• Requires acute visual and auditory acuity for monitoring people, environments, and activities;
• Requires the ability to observe and handle materials safely and carefully, including physically manipulating and inspecting objects;
• Requires bending, reaching, and crouching to conduct searches in various environments;
• Requires strength and endurance to prevent physical confrontations, using verbal and non-verbal cues to de-escalate tensions;
• May be required to lift up to 20 lbs;
• This position involves exposure to potentially hazardous materials, airborne pathogens, blood, blood borne pathogens, bodily fluids, and goods or substances that may be deemed harmful;
• This position interacts with youth dealing with sensitive and often challenging situations; incumbent must demonstrate strong emotional resilience and composure to ensure the safety and well-being of self and others.

DISCLAIMER:
To perform this job successfully, an individual must be able to perform the primary job responsibilities satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran's Preference for all County jobs except for those deemed "key positions" in accordance with Title 65, Chapter 5 of Idaho Code.
Ada County recognizes that employees are our most valuable asset. We are proud to offer a comprehensive benefits package to benefit-eligible employees designed to support the health, wellness and long-term financial stability of our employees and their families.

Healthcare:

• Low-cost medical, dental, vision premiums and deductibles
• Post-employment health savings account

Retirement and Investments Plans:

• PERSI retirement benefits
• 457(b) post or pre-tax investments options with up to 3% employer match
• 401(k)

Wellbeing Program:

• Employee Assistance Program for short-term counseling on work, family, finances, and personal concerns.
• Free ACHD Commuter ride vanpool program
• Free bus pass

Paid-leave:

• 11 paid holidays per year
• 8 weeks paid Parental Leave
• Approximately 96 hours of vacation accrual for full-time employee
• Approximately 96 hours of sick accrual for full-time employee
• 5 days paid bereavement leave

Life & Short-Term Disability Insurance

• Basic Life Insurance employer paid if benefit eligible
• Short Term Disability employer paid if benefit eligible

Optional Benefits:

• Pre-tax Flexible Spending Account and Dependent Care Account
• NCPERS Decreasing Term Life Insurance
• Supplemental Employee, Spouse, Child Life Insurance
• Supplemental Long-Term Disability Insurance
• AFLAC

Visit us at to view details regarding our benefits package, including: paid leave, healthcare benefits, retirement benefits, and more!