Job Details

Drafts, reviews, and edits documentation deliverables, training materials, and other textual communications. Interviews subject-matter experts, attends project meetings as needed, and manages his /her project hours. As needed, ensures deliverables are written for localization and reviewed by localization at the designated time according to the project schedule. Communicates/collaborates with other staff writers, client subject matter experts (SMEs) and project managers. Exhibits an excellent customer service attitude at all times. Develops, writes, and edits outlines, drafts, and final deliverables for review by customer. Follows style sheet guidelines and customer and industry style guides. Researches information about the product by interviewing subject-matter-experts. Aligns with the goals, strategies and objectives of customer. Is the "information expert" on the product and provides recommendations and ideas to the customer on presentation, structure, and organization of the materi...Technical Writer, Writer, Technical, Technology, Business Services