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Job Details

Administrative Professional

  2025-07-15     Personal Touch Ins & Benfits     Boise,ID  
Description:

Description

Are you a self-starter with computer knowledge and a passion for helping others? Join the Personal Touch Insurance & Benefits team and make a difference in people's lives. This is a Hybrid job, and you must live around Boise, ID / Treasure Valley area.

We are a growing Insurance organization and are looking for more amazing team members who want to develop a long-term career. Must be friendly, organized, motivated, with good phone, computer, and conversational skills.

As an independent insurance agency representing all major insurance carriers, we're dedicated to finding clients the most affordable and quality coverage to fit their needs. Your role as Agent Support will be to provide services to members and prospects, answer questions about health plans and benefits, and act as a liaison between carriers and members.

With your excellent communication skills, you'll develop relationships with existing accounts and members, respond to inquiries, and communicate meeting outcomes, competitive information, and customer needs. No prior insurance experience is required, as we offer comprehensive training to ensure your success.

You will be required to acquire and maintain an active Idaho insurance license.

Must pass a background and drug test.

Have a home office that is private.

Extensive knowledge with Zoom

Ability to work a flexible schedule; Mandatory OT during Annual Enrollment Period (Oct 15 through Dec 15)

Ready to be a part of the Personal Touch Insurance & Benefits team and help people protect their future health and financial security? Apply now!

Job Type: Full-time Base pay plus commission.

Pay: $31,200 - $55,000 per year

Benefits:

  • Paid time off
  • Flexible schedule (Jan-Sept)
Supplemental Pay:
  • Bonus opportunities
  • Commission pay

Work Location: Boise, Idaho - In-person/Hybrid

Thank You,

CarrieAnne Kowalczyk

Responsibilities

Do What's Needed Clause - Do ANYTHING that can free up the agents' time so we can serve more clients.
• Inform team members regularly about the status of projects and any setbacks or achievements
• Facilitate communication between our customers and team to ensure customer satisfaction
• Strengthen existing abilities and gain new ones by participating in training opportunities
• Create and implement data entry protocols to streamline processes and increase productivity

Qualifications

Attention to detail: You will be tasked with staying organized with all the paperwork and data given to you.
Zoom: Extensive knowledge of Zoom.
Home office that is private.
HIPAA understanding and past experience are a plus.
• Technologically savvy; basic knowledge of Microsoft Office Word and Excel programs and filing systems with the ability to learn new programs quickly and troubleshoot common issues
• Display excellent written, problem-solving, and verbal communication skills
• Shows ability to quickly finish very detailed work


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