Job Details

Description

Are you a systematic organizer with computer knowledge and a passion for helping others? Join the Personal Touch Insurance & Benefits team and make a difference in people's lives.

We are a growing Insurance organization and are looking for more amazing team members who want to develop a long-term career. Must be friendly, organized, detail-oriented, with good phone, computer, and conversational skills.

As an independent insurance agency representing all major insurance carriers, we're dedicated to finding clients the most affordable and quality coverage to fit their needs. Your role as Agent Support will be to provide services to members and prospects, answer questions about health plans and benefits, and act as a liaison between carriers and members.

With your excellent communication skills, you'll develop relationships with existing accounts and members, respond to inquiries, and communicate meeting outcomes, competitive information, and customer needs. No prior insurance experience is required, as we offer comprehensive training to ensure your success.

• Must pass a background and drug test.
• Have a home office that is private. This is a Hybrid job, and you must live around Boise, ID / Treasure Valley area.
• Extensive knowledge of Zoom
• Ability to work a flexible schedule; Mandatory OT during Annual Enrollment Period (Oct 15 through Dec 15) hours during open enrollment CAN BE -12 hrs per day 6 days a week. Time off is very limited during this time. The rest of the year, it is 8 am-5 pm M-F, and I can be flexible the rest of the year.

Compensation

This position is a W2 wage-earning position paid on an hourly basis.

This is for long-term employment. Opportunities for advancement and bonus money do exist if you prove to be a perfect fit for the company, and vice versa. Job Type: Full-time, Base pay plus commission.

Benefits:

• Paid time off
• Flexible Job Type: Full-time Base pay plus commission.
• Pay: $41,600 per year
• Flexible schedule (Jan-Sept)
• Opportunity to get an Idaho insurance license

Bring your:

• Positive Can-Do Attitude
• Be Reliable
• Work Ethic
• Coachable
• People skills
• Process and Systems Driven
• Integrity
• Proactivity
• Attention to detail
• High standards
• Poise

Ready to be a part of the Personal Touch Insurance & Benefits team and help people protect their future health and financial security?

Apply now!

Thank You,

CarrieAnne Kowalczyk

Responsibilities

• Do What's Needed Clause - Do ANYTHING that can free up the agents' time so we can serve more clients.
• Inform team members regularly about the status of projects and any setbacks or achievements
• Facilitate communication between our customers and team to ensure customer satisfaction
• Strengthen existing abilities and gain new ones by participating in training opportunities
• Create and implement data entry protocols to streamline processes and increase productivity

Qualifications

• Attention to detail: You will be tasked with staying organized with all the paperwork and data given to you.
• Zoom: Extensive knowledge of Zoom.
• Home office that is private.
• HIPAA understanding and past experience are a plus.
• Technologically savvy; basic knowledge of Microsoft Office Word and Excel programs and filing systems with the ability to learn new programs quickly and troubleshoot common issues
• Display excellent written, problem-solving, and verbal communication skills
• Shows ability to quickly finish very detailed work