Job Details

Experts in the art of hospitality, Hotel 43 and the Block 22 Companies create memorable experiences. We are a destination for experiences beyond the ordinary, the heart of downtown Boise. As a front desk agent at Hotel 43, youll deliver personalized service with poise and professionalism, setting the tone for a seamless and elevated guest experience. Responsibilities: Answer property questions; provide accurate information regarding hotel amenities, rooms, restaurants, and directions. Performs all front desk duties including check-in, check-out, room assignments, and guest key issue. Verify charges, collect payment and post to the corresponding guest folio in an accurate and efficient manner. Assist in the coordination and support of other departments as necessary. Respond to and resolve guest complaints, creatively solve problems, anticipate, recognize, evaluate, and resolve potential difficulties. Create, change, and understand guest & group reservations. Maintain the appearance and...Front Desk, Hotel, Agent, Hospitality