Job Details

PRIMARY PURPOSE The Solutions Group Specialist is responsible for managing the quote to cash process for Solutions Group clients, ensuring customer satisfaction and the elimination of credits. The specialist delivers seamless order-to-cash experience, ensuring customers requests from sales, service and billing are handled with speed, efficiency, clarity, and quality. Essential Functions ESSENTIAL FUNCTIONS - Responsible for the end-to-end account management of assigned Solutions group book-of- business - Collaborates effectively with Customer Onboarding team to ensure orders are accurately assigned to the appropriate customer accounts - Owns the complete order lifecycle through effective management of quote to order conversions, order amendments, quoting, invoice validation and collection assistance - Acts as liaison between internal and external customers to ensure customers needs are met and an excellent service is delivered - Oversees management of purchase orders, purchase order ...Specialist, Support, Solutions, Regional, Accounting, Business Services, Service