Job Details

The Pathway of Hope (POH) initiative of The Salvation Army aims to provide strengths-based, intensive case management services to families, who desire to take action to break the cycle of intergenerational poverty and move from crisis to self-sufficiency. This position provides direct Case Management to families. ESSENTIAL DUTIES AND RESPONSIBILITIES: Qualify and determine client eligibility for POH services and/or financial assistance available through the local Corps or ministry center. Help qualify client families, who meet POH criteria, to receive related case management services; maintain a caseload of 10-15 families. Conduct intake and client assessments such as URICA, Client Sufficiency Matrix, and Herth Hope Index, and Working Together Agreement. Provide one-on-one goal setting. With client input, recommend a reasonable action plan for each case using best practices from the Pathway of Hope manual. Assist clients in obtaining and appropriately utilizing community resources, par...Case Manager, Manager, Case Worker, Management, Retail, Education, Support