Job Details

The Branch Support Analyst is responsible for providing high quality support to Branches, the Client Care Center, Deposit Operations and other internal departments to best support the Company's business goals and service level expectations. Each department member may have an emphasis in one or more specific areas of service, however, will be cross trained in multiple functional areas. Along with the key functions listed below, this position will be expected to uphold the value that WaFd Bank places on simply being kind when servicing our co-workers and clients. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:Research and resolve complex situations, providing detailed explanations or descriptions of transactions. Support consumer and community banking account opening and daily account maintenance requests in accordance with Bank policy, procedures and industry regulations. Analyze and interpret policies and procedures for the Deposit Operations ...Support Analyst, Support, Analyst, Operations, Technology