Provides on-site and/or remote technology, CCTV and physical security support in an assigned area or locations. Installs and maintains in-house technology equipment, PCs, Thin clients, and in-store systems. Configures, diagnoses, repairs and upgrades hardware and equipment to ensuring its optimal performance. Consistently provides friendly, courteous customer service to internal and external customers. Perform other related work. Typical Duties and Responsibilities. Maintain an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer. Provide exceptional customer service with users by telephone, email, and in person. Work with end users to isolate and diagnose and repair technology related equipment. Install, configure, test, maintain and troubleshoot workstations, thin clients, network equipment, pc's, printers, telephone equipment, cash terminals, wireless devices, access control devices and physical security hardware and similar technolog...Field Technician, IT, Systems, Field Tech, Technician, Field, Grocery