Job Details

Boise Public Library is where everyone in Boise goes to grow. Our mission is to provide access and opportunity for everyone by connecting people to ideas, information, and community. As a Library Assistant I, you will support the public by providing readers advisory, circulation, reference, and technology assistance, all while delivering excellent customer service. This position involves frequent interaction with patrons and requires patience, tact, and professionalism. You may work at multiple locations and will operate under direct supervision. Essential Functions Assists library users with circulation, reference, reader's advisory and other library services. Maintains accurate user account information and resolves customer concerns tactfully, using discretion and initiative to meet user needs. Maintains a basic knowledge of library resources and practices. Assists the public with library computer use and related technology. Assists with user inquiries and explains policies and ...Library, Assistant, Customer Service, Education