Job Details

Technical Records Specialist 1

The Idaho Transportation Department (ITD) is recruiting for an individual with exceptional customer service skills for Technical Records Specialist 1 positions in our Division of Motor Vehicles. This temporary, non-benefited position is based at our headquarters office in Boise. Notice: This position requires a criminal background investigation before a final job offer is made. This position will be in-office, Mon-Fri 10 am-4 pm.

Example of Duties

• Reviews, evaluates, approves, and processes records and/or documents;
• Extensive customer service over the phone explaining requirements, processes, and procedures;
• Maintains a manual or computerized records system; performs related work;
• Gathers information, makes decisions, resolves problems, and responds to inquiries that involves an extensive in-depth knowledge of the program;
• Utilizes independent judgment and discretion as to the methods, policies, and procedures used to complete assignments;
• Conducts involved searches which may require accessing and selecting multiple information sources or contact with clients, vendors, or outside sources to obtain information.

Minimum Qualifications

• Monitoring a records system to identify and correct errors;
• Researching a variety of sources to resolve problems;
• Interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments;
• Entering and retrieving data using a computerized records system.

Make a difference in your community and in the lives of the citizens of Idaho! Contact an ITD Recruiter at [email protected] or call 208-###-####. The Idaho Transportation Department does not sponsor work visas. EEO/ADA/Veteran: The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) ###-#### (TTY/TTD: 711), or email [email protected] . Preference may be given to veterans who qualify under state and federal laws and regulations.