Job Details

Office Specialist 2/Receptionist

The Idaho Public Utilities Commission (IPUC) has an exciting new opportunity for an Office Specialist 2/Receptionist in Boise on the State of Idaho Chinden Campus, located at 11331 W. Chinden Blvd, Building 8. The hours for this position will be 8:00 a.m. to 5:00 p.m., Monday through Friday. The Commission regulates investor-owned or privately-owned utilities that provide gas, water, electricity, or some telephone services for profit as well as overseeing the safe operation of railroads and enforces state and federal regulations safeguarding the transportation of hazardous materials by rail.

Benefits: This position is eligible for the state benefits package, including: excellent low-cost medical, dental, and vision insurance, generous vacation and sick leave accrual beginning as soon as you start, eligibility for the Public Service Loan Forgiveness Program (PSLF), paid parental leave, eleven paid holidays a year, participation in one of the nation's best state retirement systems: PERSI, multiple retirement plans, life insurance, wellness programs; ongoing training opportunities; and more.

Summary: This position serves as the front desk receptionist. Responsibilities include managing all incoming calls and directing them to personnel within the Commission, greeting visitors, and processing deliveries for the Commission. This position also provides clerical support to the Administration Division.

Example of Duties:

• Telephone reception using a multi-line phone system
• File maintenance
• Computer work using Microsoft Word, Excel, and Outlook
• Creates all purchase orders for fiscal, receives ordered items and matching packing slips with executed purchase orders
• Maintains copy room/supplies for staff
• Serves as liaison with building services (property manager) on repairs and maintenance issues
• Coordinates and schedules hearing and conference rooms; sets up rooms for public hearings and workshops
• Coordinates and schedules fleet vehicles for staff use
• Maintains and orders supplies for simple office machinery (printers, copiers, etc.)
• May perform office support such as composing correspondence; creating, reviewing, and processing documents and records
• Special projects

Minimum Qualifications:

• Good knowledge of rules of effective business English usage, spelling, punctuation, and grammar. This is typically obtained by completing a high school or college English course OR at least six (6) months of work experience applying these concepts, OR successfully completed a nine-month to one year office administration course beyond high school.
• Using alphabetical, numerical, or subject filing systems to include determining file names, setting up new files, classifying, labeling, filing, and retrieving. Typically gained by successful completion of an office administration course/training which included hands-on experience using and maintaining filing systems; OR at least six (6) months of work experience using and maintaining filing systems.
• Reviewing documents for compliance with established procedures. Typically gained by at least six (6) months of work experience where you were responsible for reviewing documents to ensure forms were properly completed and compliant; OR successful completion of a nine (9) month to one (1) year office administration course beyond high school.
• Using a computer to enter and retrieve information. Typically gained by at least six (6) months of paid work experience using a computer to enter and retrieve information.
• Answering a business telephone using knowledge of business telephone procedures and etiquette. Typically gained by at least six (6) months of experience answering a business telephone using proper telephone procedures and etiquette.

EEO/ADA/Veteran: The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) ###-#### (TTY/TTD: 711), or email [email protected] . Preference may be given to veterans who qualify under state and federal laws and regulations.