Job Details

Align with Sales Account Executives to manage the sales cycle of cloud collaboration and contact center solutions. Lead technical strategy and roadmap development conversations with Clients for unified communications and customer experience technologies to develop and drive qualified opportunities. Collaborate with client stakeholders to discover business requirements, challenges and strategic objectives that create compelling events for solution decisions. Educate Clients on Solutions and Cerium Value through demonstrations and structured solution presentations that focus on business value as well as technical capabilities. Evaluate opportunity for AI application builds or integrations to modernize CX engagement. Recommend Solutions that align with the discovery efforts. Gather Technical Requirements through a consultative engagement ensuring interoperability with client environment. Architect end-to-end client solutions for cloud-based collaboration and contact center platforms align...Solution, Cloud, Architect, Solutions, Customer Experience, Client Success