Job Details

At Launchpoint, you're part of a high-output, zero-bullsh*t unit tasked with delivering seamless integrations, building reliable workflows, and setting the standard for technical excellence across client projects.

Your mandate: improve every single day. No excuses.
If you're new, that means adapt fast.

Earn trust. Build mastery. Prove your value through delivery.
Nobody owes you ramp time, you're either leveling up or falling behind.
If you're already a high performer? You own the standard.
You lead from the front. You raise the bar for the entire technology team. You never coast.

Role Overview
As a Solutions Engineer, you will be responsible for connecting business systems, implementing integrations, and ensuring every workflow you touch operates flawlessly. You'll bridge the gap between client needs and technical execution, translating complex requirements into streamlined, effective solutions. This role requires precision, ownership, and the ability to move projects forward without waiting for someone else to lead the way.

Core Responsibilities

Integration & Workflow Execution

• Implement integrations using native tools, connection platforms (e.g., Zapier, Make), or custom solutions with software engineers
• Connect CRMs, marketing platforms, and other business tools to create seamless, automated workflows
• Troubleshoot and resolve workflow or integration issues quickly to maintain uptime and reliability
• Deliver work that meets Launchpoint's quality and efficiency standards every time

Client Communication & Translation

• Explain how systems and APIs communicate in clear, client-friendly terms
• Proactively surface risks, blockers, and better solutions before they become problems
• Serve as the go-to for technical questions from account and strategy teams

Collaboration & Coordination

• Work closely with Account Strategists to align solutions with client goals
• Partner with software engineers to scope and deliver custom-built tools when needed
• Provide regular progress updates and flag anything that could impact delivery timelines

Performance & Continuous Improvement

• Track task completion against scoped time estimates
• Identify opportunities to refine workflows for improved speed, reliability, and client outcomes
• Stay on top of new tools, technologies, and best practices to keep Launchpoint ahead of the curve

Non-Negotiable Standards for Success

1. Think Beyond the Task List

• Don't wait for others to design the solution—propose it yourself
• Ask questions, explore better ways, and present options before issues escalate

• You own the timeline—no one else will manage it for you
• Follow up relentlessly when waiting on information or approvals

• Hit your deadlines without sacrificing quality
• If a blocker threatens delivery, raise the flag early, clearly, and to the right people

• Keep all stakeholders looped in with clear, tagged updates
• Provide complete status details—don't make people guess where a project stands

Requirements

Technical Skills:

• Proficient in workflow tools like Zapier, Make, and other integration platforms
• Strong understanding of APIs, system architecture, and data communication
• Familiarity with CRMs, marketing platforms, and productivity tools

Soft Skills:

• Exceptional attention to detail and commitment to high-quality work
• Strong organizational and time-management skills
• Ability to explain technical concepts simply and clearly

Leadership Competencies:

• Collaborative mindset and willingness to step up for the team
• Proactive problem-solving and adaptability to evolving client needs

Bottom Line
You're not just an implementer, we're hiring you as a builder, problem-solver, and technical leader. This role only works if you:

• Drive projects forward without being chased
• Stay proactive and loud about blockers
• Own outcomes from start to finish

If this sounds like you, and if you're ready to bring your best, push limits, and deliver at the highest level—then we want you here. Show us what you can do. Apply now.