Job Details

Experts in the art of hospitality, The Grove Hotel and the Block 22 Companies create memorable experiences. We are a destination for experiences beyond the ordinary, the heart of downtown Boise. As a Shift Manager at the Grove hotel, you'll lead front desk operations with professionalism and care, ensuring efficient service, a welcoming guest experience, and smooth shift transitions across all hours. Key Responsibilities:Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout. Warmly and professionally welcomes all guests. Directs guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping. Treats requests with professionalism, tact, and a courteous manner. Ensures prompt delivery of final bills to guests. Ensures the lobby and shared areas are neat and orderly. Keeps updated knowledge of hotel policies including room rates, discounts, special ...Shift Manager, Front Desk, Manager, Shift, Operations, Hospitality, Restaurant