Job Details

Greet and communicate with customers and initiate service write up for repairs. Accurately take customer information, record the customer's requests, and prepare written estimates. Schedule and plan related work in the shop directly with the service foreman. Communicate directly and effectively with shop management. Problem solve with the team. Communicate with the customer/driver on the status of repair at all times. Open and close repair orders, enter other work needed, check for warranty coverage, and use system and processes. Assist with overseeing correct data entry on all repair orders. Focus on and insure accuracy of all data and codes going into system. Collect purchase order information, warranty information and/or customer payment. Use good judgment to maintain a safe & organized work environment. Accept ownership for accomplishing new & different requests & exploring value added opportunities. Develop and grow position. Other duties assigned as business needs require. Qualif...Account Manager, Manager, Customer Service, Service Advisor, Accounting, Automotive