Job Details

Job Description

A client of Insight Global is looking for a Remote Support Engineer to support their hardware team. This individual will need to have strong hands-on remote technical troubleshooting support experience with hardware equipment, as well as proficient customer service experience.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .

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Skills and Requirements

-Proficient hands-on remote troubleshooting experience with hardware equipment

-Strong customer-facing technical support experience, either remote or onsite

-Proficiency with remote diagnostic tools, case management platforms (e.g., ServiceNow) -Hands-on remote troubleshooting experience in the commercial print industry null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ...@insightglobal.com.