Troubleshoot, repair, maintain, and install HVAC and related equipment as assigned. Assume day to day coordination of specific agreements or projects as assigned to ensure contractual commitments are met in a timely, cost effective manner Responsibilities Use expert technical & troubleshooting knowledge to assist other service representatives in solving problems. Demonstrate capability and interest in training others. Can be relied on to train service technicians and trainees. Teach other technicians how to solve problems without solving the problem for them. Keep technical knowledge up to date regarding equipment and concepts. When presented with a problem, know what to do, and why, and whether to repair or replace. Search out and read applicable manuals and online sources. Belong to and take advantage of technical organizations to improve technical knowledge. Demonstrate capability of a handling heavy workload of calls Upon receiving a customer complaint, follow systematic questionin...Lead, Property Management, Business Services, Technical, Sales, Manager