Job Details

The Account Resolution Specialist, Accounts Receivable Management Team, is assigned a portfolio of accounts and is responsible for managing the entire order-to-cash cycle thru payment remittance while delivering excellent customer service to support both the customers and internal business partners. Essential Functions ESSENTIAL FUNCTIONS Manage, control, and own all activities and functions in accounts receivable Interact with customers to perform daily collection, sending follow up, tracking and inputting of collections, account reconciliation, and resolving disputed chargebacks Partner with sales management and customer service management to ensure the highest level of professionalism and customer service in resolution of outstanding issues. Maintain a strong working relationship with all customers Research and resolve accounts receivable balances discrepancies with customers Timely and expeditious resolutions of disputes and billing inquires Monitor, review, and audit collection po...Specialist, Customer Service, Accounts Receivable, Skills, Accounting, Account