Job Details

The Specialist, Regional Support Services is an entry-level professional responsible for performing routine, process-driven tasks related to order management, billing, service processing, and customer support. Operating in a high-volume, service-oriented environment, this role ensures accurate and timely execution of essential business processes in accordance with defined standard operating procedures (SOPs). This role builds foundational knowledge of internal systems, cross-functional collaboration, and customer service operations while supporting branch teams and internal partners. Essential Functions - Execute routine tasks in order management, billing, case resolution, and service support following established SOPs and quality standards. - Accurately maintain and update customer and service information in internal systems to ensure timely and compliant processing of service requests. - Coordinate with branch teams, Sales, and Customer Care to obtain missing information and resolve ...Support, Specialist, Customer Service, Operations, Regional, Processing, Business Services