Job Details

As the main point of contact for customers through phone, email, and web chat, you'll assist current and potential customers by answering questions about our products and services Resolve product and service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure the customer is satisfied Recommend potential products or services to management by collecting customer information and analyzing customer needs Maintain a positive attendance record by demonstrating consistent and punctual attendance regularly Be available Monday through Sunday (primarily Monday through Friday standard business hours) at various times based on the monthly schedule Perform other related duties as assigned QUALIFICATIONS: Outstanding verbal and written communications skills Ability to multitask and function in a fast-paced environment Excellent attention...Care Coordinator, Customer Care, Seasonal, Coordinator, Customer, Manufacturing, Retail