Job Details

Include: Training, monitoring and reinforcing food safety procedures to crew members. Acting as Cash Manager as needed, including setting up cash registers at open, reconciling cash registers throughout the shift, and verifying cash at close. Acting as Operations Leader, organizing, overseeing and supervising shifts by completing and executing the Daily Operations Plan. Performing walk-throughs to ensure the restaurant is ready to open or close and ready for each rush period. Perform walk throughs throughout shift with specific focus on items that impact Speed and Friendliness. Utilizing flow charts and checklists to ensure complete and timely opens, closes and post rush activities while maximizing labor efficiency. Working with restaurant management team to train, develop and communicate with crew members and Team Trainers through Four Corner Training, team huddles, manager meetings, etc. Supervising crew members and Team Trainers in a way that maximizes retention. Helping to execute ...Customer Service Manager, Service Manager, Customer Service, Manager, Customer Experience, General Manager, Retail