Supports and contributes to positive provider relationships by handling routine provider service inquiries and problems regarding policies and procedures, plan design, credentialing process or status, and claims or compensation process or status. Assists managers in the maintenance of contract or demographic data. What you will do. Executes both routine and non-routine business support tasks for the Network Relations area under limited supervision, referring deviations from standard practices to managers. Follows area protocols, standards, and policies to provide effective and timely support. Operates routine provider issues and internal inquiries regarding policies and procedures, credentialing or claims status, orientation activities, and database or portal information or usage. Handles operational activities that may include, but are not limited to, database management and contract coordination. Prepares providers on portals, protocols, policies, procedures, and services to enhance ...Relations, Network, Specialist, Retail, Business Services, Skills