Job Details

Job Type

Full-time

Description

We are seeking a detail-oriented and customer-focused Benefits Specialist to join our Benefits team. In this role, you will support the administration of employee benefit programs, including health insurance, disability, and retirement plans, ensuring a seamless and supportive experience for our employees.

This position will be in office (Eagle, ID) with the potential for remote work 1-2 days per week.

Key Responsibilities

• Administer and support all employee benefit plans, including health insurance, 401(k), HSA/FSA, life insurance, disability, and wellness programs.
• Serve as a first point of contact for employee questions related to benefits, resolving issues and ensuring a high level of customer service.
• Manage benefits enrollment and life event changes through the HRIS or benefits administration platform.
• Coordinate with vendors and brokers to ensure accurate plan information, timely processing, and issue resolution.
• Maintain accurate benefits records and support audits or reporting requirements.
• Process and reconcile benefit-related invoices to ensure accuracy and timely payment.
• Assist with annual open enrollment, including employee communications, system setup, and enrollment tracking.
• Assist with leave of absence requests (FMLA, ADA, Paid Leave, etc.) and partner with employees and managers to ensure compliance.
• Stay up to date on federal and state regulations affecting employee benefits and recommend updates to policies and procedures as needed.

• Associate's degree in HR or a related field (experience or certifications may substitute).
• 2+ years of experience in benefits administration.
• PHR, SHRM-CP, or CEBS certification preferred.
• Strong knowledge of benefits laws and regulations.
• Proficiency in Microsoft Office and HRIS systems.
• Proficiency in Microsoft Excel, including formulas, data analysis, and reporting.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and attention to detail.