Job Details

Overview

As a Work From Home Customer Service Representative, you'll work directly with customers who call our inbound phone center, selling them top fitness products and services. Be the voice of Road Runner Sports, the world's largest running and walking store.

We have multiple opportunities open for Work From Home Inbound Sales Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when you're hitting your sales goals.

You'll be successful when you can hit your goals, including resolving customer concerns promptly while making your Customers raving fans. You'll receive all the training needed to become an expert, make recommendations, and introduce your Customers to our VIP Family perks, making them feel as though they are talking to a trusted friend!

About Us

• Road Runner Sports was recognized as the 2023 Footwear Retailer of the Year by Footwear Magazine.
• Founded in a San Diego garage over 40 years ago.
• We have 47 stores across the country, and we are growing!
• Our Values, Mission & Purpose (Our 6 Pillars): Be Different, Bring the WOW, Build Something Great Together, Get Moving, Stay Active, and Live Healthy.

What We Look For

• Must reside in Arizona, California, Colorado, Georgia, Illinois, Maryland, New Jersey, Ohio, Oregon, Pennsylvania, Virginia, or Washington.
• Reliability and flexible availability, including days, evenings, holidays, and at least one weekend day.
• Previous customer service and/or sales experience in a high-volume call center environment.
• Must have an established work-from-home setup with a Windows-based PC or laptop and high-speed internet.
• Previous remote/Work From Home experience.
• Ability to listen to customer needs, make effective recommendations, and apply technical knowledge.
• Positive attitude and self-motivation in a work-from-home environment.
• Ability to type, navigate the internet, use basic computer software, and perform simple retail math.
• Engaging customer service skills to deliver a WOW experience.

What We Offer

• A fun, casual work-from-home environment.
• Up to 60% discounts on all your favorite brands.
• Opportunity to educate customers about shoes, socks, insoles, apparel, and accessories to help them change their lives.
• Contribute to changing lives through health and fitness.

Additional Information

After acceptance of a potential offer, a background check will be required before the start date. The offer is contingent upon the background check results, conducted in accordance with applicable laws.

We are committed to protecting your privacy. We collect personal and employment-related information solely to evaluate your application.

We encourage you to apply directly on our Road Runner Sports Career page. We will contact you within 10 days if your experience and qualifications meet our requirements.

Compensation

Minimum: USD $16.00/Hr.

Maximum: To be confirmed.