Job Details

Director, CXO Customer Advocacy

Rubrik is revolutionizing data security with Zero Trust Data Protection, enabling organizations to safeguard their most critical assets from cyber threats, operational disruptions, and data loss. As the leader in data security and cloud management, Rubrik empowers enterprises to simplify and secure their digital infrastructure. As Director, CXO Customer Advocacy, you will shape and scale a global executive advocacy function that transforms CIOs, CISOs, CTOs and their peers into high-impact champions. These programs will fuel pipeline, reinforce brand credibility, and deepen relationships with enterprise accounts. You will lead flagship programs including Customer Advisory Boards, Executive Reference coverage, and a new Executive Sponsorship program that strategically connects top customers with Rubrik leadership. This is a builder role for someone who operates with polish, precision, and a bias for action.

What You'll Do:

• Executive Sponsorship Program: Design, launch, and manage Rubrik's Executive Sponsorship Program to strategically connect C-level customer executives with Rubrik leadership, ensuring deeper alignment, relationship health, and account growth.
• Customer Advisory Boards: Own and operate Rubrik's CABs end-to-end, from strategic planning and recruitment to content design and post-event engagement, ensuring agendas influence product strategy and drive C-level relationships.
• CXO Reference Advocacy: Build and maintain a robust executive reference system by vertical and region, partnering with sales to match the right advocate to key pursuits and influence buying cycles.
• Collaborate with Product, Marketing, and Field teams to align executive voices with launches, campaigns and strategic initiatives.
• Build and maintain executive reference coverage for key accounts, industries, and geographies, ensuring sales teams have access to timely, trusted voices.
• Establish consistent feedback loops that capture CXO input and turn insight into action, especially through CABs, 1:1 briefings, and structured listening.
• Track and report on program performance, including advocacy engagement, reference activity, and influence on pipeline and retention.

Experience You'll Need:

• 12+ years of experience in executive engagement, technical advocacy, or community leadership within cybersecurity, cloud, or enterprise software sectors.
• Proven ability to build and scale executive-level programs (e.g. CABs, Executive Sponsorship Programs) that influence pipeline and retention.
• Demonstrated success engaging C-level stakeholders and driving peer-based advocacy initiatives.
• Experience working with GTM teams to match customer advocates to key campaigns, moments, and growth initiatives.
• Executive presence, discretion, and professionalism in high-stakes customer interactions.
• Experience navigating matrixed organizations and driving influence without direct authority.

Preferred Qualifications:

• Background in technical customer success, presales engineering, developer advocacy, or technical community management.
• Experience with modern data protection, cloud-native infrastructure, security, identity, or cyber recovery solutions.
• Familiarity with hybrid event programs and digital community platforms.

Inclusion @ Rubrik:

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world's data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. Our inclusion strategy focuses on three core areas of our business and culture:

• Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
• Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
• Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at ...@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.