Job Details

Overview

Senior Solution Consultant

Company: Citeline

Location: Remote, United States

Date Posted: May 5, 2025

Employment Type: Full Time

Job ID: R-1147

About Citeline

Citeline is one of the world's leading providers of data and intelligence on clinical trials, drug treatments, medical devices and what's new in the regulatory and commercial landscape. Relying on us to deliver vital advantage when making critical R&D and commercial decisions, our customers come from over 3000 of the world's leading pharmaceutical, contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.

From drug and device discovery and development to regulatory approval, and from product launch to lifecycle management, we provide the intelligence and insight to help our customers seize opportunities, mitigate risk and make business-critical decisions, faster. As the pharma and healthcare sector faces unparalleled upheaval, customers rely on our independent advice, enabling them to cut through the clutter and make sense of changing drug development, regulatory and competitive landscapes.

Now, Citeline is proud to be a part of Norstella, an organization that consists of market-leading pharmaceutical solutions providers united under one goal: to improve patient access to life-saving therapies. Within this organization, Citeline plays a key role in helping clients connect the dots from pipeline to patient.

Responsibilities

• Responsible for providing subject matter expertise on client calls to demonstrate the value of our Clinical Solutions combining platform, services and Real World Data (RWD) offerings to support use cases across the clinical lifecycle including clinical trial planning, feasibility, and patient engagement and recruitment.
• Collaborate with and support dedicated Sales teams across all account segments (new logos, existing accounts small biotech through large pharma)
• Accountable for attributing deals towards the team's sales targets as set forth by the business
• Independently manage a solution/technical qualification with a compelling proposal slide creation that results in new business
• Responsible for creating and presenting analysis of Citeline Connect solution to customers as part of the consultative sale/value analysis.
• Support additional pre-sales activities needed to support Sales including building business cases and executive summaries, presenting use case and therapy area relevant case studies collaborate with sales on pricing and negotiations, understanding and convey project implementation activities and timelines, creating and delivering proposals and contracts
• Partner with internal stakeholders such as Citeline's Product Management and Sales teams to share feedback from client interactions and strive for continuous improvements in Citeline's offering to BioPharma
• Manage the coordination internally with the implementation team for pre sales scoping & for Request for Information (RFI) & Request for Proposals (RFP)
• Be able to test new clinical offerings with several potential clients and share feedback to internal stakeholders to drive innovation and ensure product market fit in highly complex selling situations
• Utilize Citeline's Salesforce CRM system to document all pre-sales support activities

Qualifications

• 5+ years experience in working in clinical trial relevant business either CRO, trial recruitment, consulting, or within a biopharmaceutical company
• A passion for healthcare, life sciences, data /analytics, and technology
• Working knowledge of the global Pharmaceutical industry in particular Clinical Trial Recruitment
• Highly competent from a technical perspective with a strong track record for demonstrating and presenting solutions to clinical operations and similar clients at Pharmaceutical & Biotech customers
• Experience collaborating with commercial team and other key internal departments
• Able to successfully engage senior stakeholders, confidently and credibly
• Have an inquisitive mindset, eager to learn the Pharma industry and our products, while keeping abreast of them, in order to have credible, insightful conversations with our prospective clients.
• Ability to articulate complex solutions in a simple and coherent manner
• Powerful verbal and written communication and experienced with customer-facing presentations
• Passionate, positive and enthusiastic
• Customer oriented and results-driven
• Willing to travel as needed

Location:Remote/United States

Benefits

• Medical and Prescription Drug Benefits
• Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
• Dental & Vision Benefits
• Basic Life and AD&D Benefits
• 401k Retirement Plan with Company Match
• Company Paid Short & Long-Term Disability
• Paid Parental Leave
• Education Reimbursement
• Paid Time Off & Company Holidays

The expected base salary for this position ranges from $120,000 to $135,000 plus commission. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you.

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.