Job Details

The Help Desk Tech helps users achieve optimum use of their computer and the network by performing needs analysis, procurement support, installation, training, preventative maintenance and problem resolution. Responsible for installing, configuring, and maintaining corporate hardware and software for team members. Manages the help desk system and responds to team members request in timely and professional manner. The Help Desk Tech has routine contact with Information Systems staff, all levels of employees as end users, and vendor representatives. Responsible for coordination of all activities regarding the organization's help desk. Essential duties and responsibilities include the following. Other duties may be assigned. Configuration of team members equipment to connect to the Network/ Internet. Provide team member support and technical issue resolution via E-Mail, phone and other electronic medium. Configure team members software to connect to LAN and Internet application servers....Technician, Desktop Support, Support, Help Desk, Internet, Team Member, Technology, Property Management