Job Details

Description

Information Technology Services - ITS

State of Idaho Opportunity

Summary:

Information Technology Services is a team of dedicated professionals providing core technology and cybersecurity services to agencies statewide, enabling state employees to serve Idaho's citizens. We sincerely hope you will consider being part of our success!

Information Technology Services (ITS) currently has an opening for an Administrative Assistant 2 in our Chinden office in Boise as part of the Communications Team supporting the entire agency.

Please note: The successful candidates will be required to pass multiple, comprehensive fingerprint-based background checks specific to the agencies ITS supports.

Example of Duties:

Providing professional and courteous administrative office support internally and externally, including:

• Serve as initial point of contact at ITS front entrance
• Visitor and guest sign in, providing temp badges
• Meeting displays / notifications
• Manage office keys, records and distribution
• General agency, Executive Leadership and Human Resource Officer support as requested
• Serve as contact for Department of Administration / campus security
• Manage office supplies, order business cards, etc
• Postal services contact
• Facilities management support
• Printer/vendor liaison
• Agency safety coordinator for fire drills, evacuation maps, etc
• Compose memos and other documents, in coordination with agency leadership as requested
• Scheduling meetings
• Manage conference rooms
• Event liaison and coordination as requested
• Committee meeting contact and secretary for IT Leadership Council (ITLC) & Idaho Geospatial Council Executive Committee (IGC-EC)
• Take notes
• Coordinate and schedule meetings
• Post on Townhall
• Update Idaho Technology Authority (ITA) website using WordPress
• Use GovDelivery tool in some communication cases
• Other duties as assigned

Minimum Qualifications:

Good knowledge of:

• Office support functions including word processing, filing, composing a variety of business documents and reception;
• Typically gained by 2 college level courses or trainings related to office support and 2 years of work experience in an office setting or 3 years of relevant experience.
• Researching, compiling, and summarizing data for reports.
• Typically gained by 2 college level courses or trainings related to data collection and analysis and 2 years of work experience in data collection and analysis or 3 years of relevant experience.

Experience:

• Interpreting, applying and explaining complex information such as regulations, policies or services;
• Typically gained by at least six (6) months of experience in roles involving the interpretation, application, and communication of complex information, such as regulations, policies, or procedures.
• Independently solving problems/performing liaison activities in a work setting;
• Typically gained by at least six (6) months of experience in roles requiring independent problem-solving and the coordination of activities or communication between different parties in a work setting.
• Coordinating activities requiring complex arrangements.
• Typically gained by at least six (6) months of experience in roles that involve coordinating activities or events requiring complex planning, organization, and management of multiple tasks or resources.

Minimum Qualifications Specialties:

Some knowledge of: (Typically gained by at least six (6) months of experience in roles that involve exposure to or interaction with state and local government structures and operations.)

• State and local government organization structure

Good knowledge of: (These are typically gained by 2 college level courses or trainings related to state and local government organization structure and 2 years of work experience in this field or 3 years of relevant experience.)

• Legal terminology
• Organizational awareness
• Teamwork

Experience: (These are typically gained by at least six (6) months of work experience or relevant knowledge in an office setting.)

• Composing official correspondence, reports, research papers and other complex documents
• Providing administrative support to an administrator, director, or senior staff member
• Using Microsoft Access
• Using Microsoft Excel for complex data analysis
• Using Power Point
• Using HTML & Web Editing Tools/Converting Images and Text
• Using Publisher / Adobe Illustrator
• Using Microsoft Word, Outlook and Excel

Desired Qualifications:

• Working well under pressure in a fast-paced environment with ability to multi-task
• Maintain professionalism and exercise discretion

Benefits:

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) ###-#### (TTY/TTD: 711), or email ...@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.

Applications will be accepted through 4:59 PM MST on the posting end date.