Job Details

The Loan Servicing Department has an opening for a Loan Servicing Specialist. The position supports loan servicing functions, delivers comprehensive and prompt customer service to internal and external customers and exercises quality control oversight in the execution of all duties. Along with the key functions listed below, each position will be expected to uphold the value that WaFd Bank places on simply being kind when servicing our co-workers and customers. Key functions include but are not limited to the following:Deliver excellent customer service to internal and external customers in the execution of all assigned loan servicing duties within service level standards. Prepare payoff quotes as written requests are received from escrow companies, branches and clients. Receive and post incoming payoff checks and insure any overages are returned to the client. Prepare the lien release for real estate secured loans. Accurate and consistent performance of daily insurance functions. Perf...Specialist, Customer Service, Banking, Healthcare