Job Details

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Our Eldercare team is seeking an Underwriting Specialist to join their growing team on the West Coast. Ideal locations would be AZ, WA, CO, ID, UT, OR, NV, NM, or CA. This is a full time, exempt position. This is a remote opportunity.

*The level of this role is flexible. We encourage all Eldercare Underwriting professionals to apply.*

POSITION OVERVIEW:
The Underwriting Specialist will be responsible for identifying, soliciting, underwriting and selling new and renewal Eldercare Specialty accounts that drive profitable growth and align with industry segment and line-of-business goals. This role requires technical, sales and analytical skills to deliver insurance solutions that help Hanover's customers manage risk in the Senior Living Healthcare space.

The ideal candidate will demonstrate a deep understanding of Hanover's strategies and appetites, using internal and external data to make informed risk decisions. Operating with limited supervision, the Underwriting Specialist will manage a book of business with moderate to high technical complexity.

A strong understanding of Eldercare products is essential. The Underwriting Specialist is expected to underwrite to and sell unique features of these products. They will work closely with healthcare leadership and field colleagues to execute strategic business plans.

IN THIS ROLE, YOU WILL:

Technical Underwriting:

• Apply underwriting concepts including risk selection, exposure and hazard identification, coverage implications, and loss analysis.
• Use appropriate underwriting tools and strategies to ensure compliance with underwriting guidelines.
• Ask key questions to fully understand operations and exposures when presented with limited information on a risk.
• Document underwriting decisions clearly and thoroughly including required documentation according to guidelines.

Portfolio Management & Financial Acumen:

• Manage assigned portfolio to meet premium, profitability, rate, retention, product mix, growth goals.
• Interpret financial reports and insurance performance metrics to manage risk.
• Understand market factors affecting pricing and their impact on individual, regional and countrywide books of business
• Analyze underwriting decisions and market data to drive results within the assigned territory

Sales Management:

• Identify, solicit, pipeline, negotiate, and close accounts aligned with business strategy.
• Strategically market Hanover's capabilities to agents and profile agency portfolios.
• Stay informed on state/territory regulations and trends.
• Use market and competitor insights to enhance relationships and decision-making.
• Build trust and secure commitment through effective relationship management.
• Identify cross-sell opportunities across lines of business and customer segments.
• Demonstrate deep product knowledge and clearly communicate Hanover's value proposition.
• Maintain rigorous sales practices using systems, tools, and best practices
• Collaborate with Specialty partners to support the sales process.

WHAT YOU NEED TO APPLY:

• Bachelor's Degree or equivalent experience.
• 3+ years of Eldercare/Specialty Healthcare experience.
• Experience managing agency relationships and underwriting complex accounts.
• Strong adaptability, problem-solving, and openness to new ideas.
• Effective communication across all levels of internal and external stakeholders.
• Sound judgment and confident decision-making within authority limits.
• Agile mindset with ability to manage multiple projects and priorities.
• Collaborative team player who values diverse perspectives.
• Strong organizational skills and ability to monitor progress and deliver results.

CAREER DEVELOPMENT:

It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:...@hanover.com and include the link of the job posting in which you are interested.

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Compensation:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.