Job Details
Consumer Lending Specialist I
2025-09-29 PIONEER FEDERAL CREDIT UNION Mountain Home,ID
Description:
The Consumer Lending Specialist I is responsible for a range of duties, including, but not limited to, providing branches and team members with loan maintenance and correction support, maintaining insurance and titles, and addressing member inquiries regarding titles, documentation, laws, and regulations. This role also involves reviewing and correcting Credit Union operations output to enhance service quality, member records, and Credit Union data. Furthermore, collaborate on special projects to improve service quality and member records, and identify exceptions, make corrections, and provide recommendations to minimize future exceptions.
Responsibilities Include:
Qualifications
Experience: Minimum of one year of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.
Other Skills: Must have excellent verbal and written communication skills. Ability to work independently and in a team. Must be able to use a computer, type efficiently and ability to use Microsoft Office products.
Physical Requirements: Very light physical effort. Typical of most office jobs. Work in comfortable positions.
Work Environment: Normal light, heat, air, and space in work environment.
Job Details
Job Location
Mountain Home Admin Office - MOUNTAIN HOME, ID
Position Type
Full Time
Education Level
High School
Travel Percentage
None
Job Shift
Day
Job Category
Banking
Description
Pioneer FCU offers a complete benefits package to all team members that includes, but not limited to:
- An excellent compensation package
- An8% Employer Matching dollar-for-dollar401(k)program after Year One
- Health, dental and vision insurance
- Pioneerpays a minimum of 80%of the premiums for team member AND dependents
- 12 paid holidays including day after Thanksgiving for Team Member Appreciation Day!
- Accrue up to 16 days of Paid Time Offin year one, plus Birthday and Work Anniversary day off
- PTO accrual increases with Pioneer seniority
- Up to $300 in Interest-free Wardrobe Salary Advance available on Day One!
- Up to $2,000 in Interest-free Technology Salary Advance
- Up to $1,000 Interest-free Wellness Advance to purchase gym membership, Peloton, or any exercise equipment
- Up to $2,300 in Tuition reimbursement per semester
- Childcare reimbursement up to $100 per child per month
- So much more!
The Consumer Lending Specialist I is responsible for a range of duties, including, but not limited to, providing branches and team members with loan maintenance and correction support, maintaining insurance and titles, and addressing member inquiries regarding titles, documentation, laws, and regulations. This role also involves reviewing and correcting Credit Union operations output to enhance service quality, member records, and Credit Union data. Furthermore, collaborate on special projects to improve service quality and member records, and identify exceptions, make corrections, and provide recommendations to minimize future exceptions.
Responsibilities Include:
- Provide support to branches with loan maintenance and corrections, Insurance, and title functions.
- Answer team member questions related to account maintenance, titles, CPI insurance, documentation, laws, and regulations.
- Review, monitor, and correct core output of Credit Union operations to improve service quality, member records, and Credit Union data.
- Produce exception reports as needed or requested.
- Work on special projects to improve service quality, member records, and Credit Union data.
- Identify exceptions, effect corrections, and make recommendations to reduce exceptions.
- Review, monitor, and correct core output of Credit Union operations to improve service quality, member records, and Credit Union data.
- Performs other job related duties as assigned.
Qualifications
Experience: Minimum of one year of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.
Other Skills: Must have excellent verbal and written communication skills. Ability to work independently and in a team. Must be able to use a computer, type efficiently and ability to use Microsoft Office products.
Physical Requirements: Very light physical effort. Typical of most office jobs. Work in comfortable positions.
Work Environment: Normal light, heat, air, and space in work environment.