Job Details

divh2Customer Service Representative (CSR)/h2pWant to help strengthen your communitys financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR)./ppWaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!/ppConsider joining our team if you want:/pulliAn opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another/liliTo start a professional career with Monday through Friday work hours and weekends off/liliA career that provides opportunity for growth; promoting from within is our top priority/liliA comprehensive benefits package./li/ulpAs a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions./ppWhat you will need to succeed:/pulliA smile and great attitude/liliHighly developed sense of integrity and strong work ethic/liliPersonable and outgoing; able to talk with clients and build rapport and relationships/liliGreat attention to detail and providing accurate service/liliTechnically savvy; able to use multiple computer systems and ability to adapt to change/liliAdhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations./liliReflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind./li/ulh2Qualifications/h2pEducation/Skills/Training:/pulliHigh school diploma or approved equivalent./liliBasic math skills, 10-key and keyboarding./liliProficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook./liliWell-developed smart phone and digital channel skills./liliMust be organized and display excellent communication skills and a personable attitude./li/ulpExperience:/pulliPrevious work in retail, consumer service delivery, or client relations./li/ulh2Benefits/h2pAt WaFd Bank you get all of these great benefits!/pulliPaid time off for vacation, sick days and holidays/liliHealth insurance/liliStock options/liliGenerous 7% 401(k) employer matching*/liliPaid Parental Leave/liliLife and ADD insurance/liliLong-term disability/liliTuition Reimbursement/liliEmployee assistance programs/liliPre-tax health and dependent-care spending plans/li/ulh2EEO Statement/h2pWe are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.###.####/ppEEO Policy Statement - WaFd Bank/ppKnow Your Rights: Workplace Discrimination is Illegal - click here for more information/ppCalifornia Consumer Privacy Act- CCPA 2025/p/div