Job Details

Location 8000 S. Federal Way,Boise, ID, 83716,United StatesJob Category FieldEmployee Type FT - NonExemptDescriptionCoordinate daily dispatch of drivers, batch operators, and loaders based on scheduled pours and customer ordersCommunicate start times and job assignments to all field personnel in a timely mannerMonitor and track driver hours to ensure balanced utilization and compliance with company policyServe as the primary point of contact between customers, drivers, and plant operationsManage and update the daily schedule in the company's dispatch system (COMMANDseries / Command Alkon)Coordinate rental truck needs and communicate with rental companies as requiredTrack load counts, yardage, and delivery status throughout the workdayCommunicate any schedule changes, delays, or issues to the appropriate team members promptlyMaintain accurate records of daily dispatching activities, driver logs, and pour schedulesAssist in the coordination of after-hours deliveries and emergency dispatch as neededWork closely with the Dispatch Manager to optimize scheduling and resource allocationSupport the onboarding and training of new drivers regarding start time procedures and communication protocolsRequirementsEducation & Experience:High school diploma or GED required.Minimum 1-2 years of dispatching, logistics, or operations coordination experienceExperience in the concrete, construction, or transportation industry a plusFamiliarity with Command Alkon / COMMANDseries dispatch software preferredSkills & Abilities:Strong organizational and multitasking skills with the ability to work in a fast-paced environmentExcellent verbal and written communication skillsAbility to remain calm and make quick decisions under pressureProficiency in Microsoft Office (Excel, Outlook, Teams)Strong attention to detail and accuracyTeam player with a positive attitude and strong work ethicPhysical Requirements:Primarily office/desk environment; prolonged periods of sitting and computer useMust be able to communicate clearly by phone and radioOccasional travel to plant or job site locations may be requiredSummaryThe Dispatcher is responsible for coordinating and managing the scheduling and dispatch of ready-mix concrete trucks, batch plant operators, and loaders to ensure timely and efficient delivery of concrete to job sites. This role serves as the communication hub between the batch plants, drivers, customers, and field personnel, and plays a critical role in the daily operations of Sunmat Materials & Equipment.#J-18808-Ljbffr